Complete inventory of every platform, tool, system, integration, and skill deployed to service this account
This document catalogs every technology platform, software tool, automation system, and operational skill that Melleka Marketing uses to manage the Fiber Sales and Fiber Connect accounts. It is organized by functional category. Each tool includes what it is and how it is used for this client.
The purpose is to provide a comprehensive map of the systems and competencies involved in running this account, so that anyone reviewing it can understand the full scope of work.
| Category | System / Tool | Purpose | Status |
|---|---|---|---|
| Advertising | Google Ads | Search, PMax, Demand Gen, Lead Forms | Active |
| Advertising | Meta Ads (Account V1) | Lead gen, engagement, retargeting | Active |
| Advertising | Meta Ads (Account V2) | Lead gen, traffic (East-focused) | Active |
| Advertising | Reddit Ads | Traffic campaigns, awareness | Active |
| Advertising | Microsoft / Bing Ads | Search advertising | Historical |
| Advertising | LinkedIn Ads | B2B lead generation | Historical |
| Advertising | Meta Instant Forms | Native lead capture on Facebook/IG | Active |
| Advertising | Google Lead Form Extensions | Native lead capture on Google | Active |
| Advertising | ClickCease | Click fraud protection | Active |
| Advertising | Google Ads Keyword Planner | Keyword research, bid estimation | Active |
| Advertising | Google Ads Editor | Bulk campaign management | Active |
| Advertising | Meta Business Suite | Ad account management | Active |
| Advertising | Meta Ads Manager | Campaign creation, A/B testing | Active |
| Advertising | Meta Business Manager | Account administration, permissions | Active |
| Tracking | Google Tag Manager (Container 1) | Tag management for 2 sites | Active |
| Tracking | Google Tag Manager (Container 2) | Tag management for fiberconnect.io | Active |
| Tracking | Meta Pixel (Pixel 1) | Conversion tracking, retargeting | Active |
| Tracking | Meta Pixel (Pixel 2) | Checkout tracking on fiberconnect.io | Active |
| Tracking | Google Ads Conversion Tracking | 12+ conversion actions | Active |
| Tracking | Google Analytics 4 (Property 1) | Fiber Sales website analytics | Active |
| Tracking | Google Analytics 4 (Property 2) | Connect Fiber website analytics | Active |
| Tracking | PostHog | Product analytics, session recording | Active |
| Tracking | CallRail | Call tracking, recordings, attribution | Active |
| Tracking | UTM Parameters | Campaign source attribution | Active |
| Tracking | GCLID / FBCLID | Click-level conversion matching | Active |
| Tracking | Zoho Offline Conversion Upload | CRM sales data → Google Ads | Active |
| Tracking | Windsor.ai | Multi-platform data aggregation | Active |
| Tracking | myInsights | Site health audit dashboard | Active |
| CRM | Zoho CRM (Primary) | Main sales CRM, pipeline, attribution | Active |
| CRM | Zoho CRM (Teledial) | Separate CRM for Teledial team | Active |
| CRM | GoHighLevel (GHL) | Nurture, SMS, email, chat, pipeline | Active |
| CRM | HubSpot | Contact records, CRM integration | Active |
| CRM | Calendly | Consultation scheduling | Active |
| CRM | Jotform | Website lead capture forms | Active |
| Automation | Zapier | Lead routing, multi-step workflows | Active |
| Automation | Webhooks / APIs | Form submissions, CRM data push | Active |
| Automation | GHL Workflows | SMS/email drips, lead assignment | Active |
| Automation | Zoho Automation Rules | Lead routing, field updates | Active |
| Automation | Meta Conversions API | Server-side event tracking | Active |
| Automation | Google Offline Import | CRM → Google Ads attribution loop | Active |
| Automation | Entri | DNS/DKIM domain setup | Historical |
| Email / SMS | GHL Email | Automated email campaigns, nurture | Active |
| Email / SMS | GHL SMS | Bulk SMS drips, promo texts | Active |
| Email / SMS | Facebook Messenger | Lead conversations, automation | Active |
| Email / SMS | Instagram DMs | Lead conversations | Active |
| Email / SMS | GHL Live Chat | Website visitor chat | Active |
| Email / SMS | Email Warmup / Deliverability | Domain auth, warmup, monitoring | Active |
| Email / SMS | Mailchimp | Email campaigns (V1/V2/V3) | Historical |
| Email / SMS | Klaviyo | Email campaigns, automation | Historical |
| Email / SMS | Constant Contact | Email marketing | Historical |
| Email / SMS | Resend | Transactional email delivery | Internal |
| Calling / AI | CallRail | Call tracking, attribution, recordings | Active |
| Calling / AI | AnswerConnect | Live answering service | Active |
| Calling / AI | GHL Phone System | Outbound calls, voicemail drops | Active |
| Calling / AI | AI Voice Agent | Automated call handling | Historical |
| Calling / AI | AI Chat Agent | Website chatbot | Historical |
| Websites | connectfibertoday.com | Primary consumer/business site | Active |
| Websites | fiber-sales.com | Landing pages, promo offers | Active |
| Websites | fiberconnect.io | Checkout / ordering flow | Active |
| Websites | Lovable | AI website development platform | Active |
| Websites | Cloudflare | DNS, CDN, security, SSL | Active |
| Websites | Cloudflare R2 | Image/asset storage | Active |
| Websites | Cloudflare Turnstile | Bot/spam protection | Active |
| Websites | WordPress | Previous CMS platform | Historical |
| Websites | A2 Hosting | Previous web hosting | Historical |
| Websites | Zoho LandingPage | Campaign landing pages | Historical |
| Social Media | Facebook Page | Organic content, community | Active |
| Social Media | Visual content, Reels, Stories | Active | |
| Social Media | Meta Business Suite | Content scheduling, management | Active |
| Social Media | Meta Creator Studio | Video management, analytics | Active |
| Social Media | Ayrshare | Social management API | Suspended |
| Creative | Canva | Graphic design, ad creatives | Active |
| Creative | Adobe Creative Suite | Professional design, photo editing | Active |
| Creative | Video Editing | Reels, short-form content | Active |
| Creative | AI Image Generation | Custom ad visuals | Active |
| Creative | AI Video Generation (Kling 3.0) | Commercial video production | Active |
| Creative | ElevenLabs (AI Voice) | Voiceover production | Active |
| Creative | FFmpeg | Audio/video processing | Active |
| AI | Claude AI (Anthropic) | Strategy, analysis, content, code | Active |
| AI | ChatGPT / GPT-4 | Content generation, research | Active |
| AI | Melleka AI Command Center | Automated marketing operations | Active |
| AI | Google Smart Bidding | ML-powered bid optimization | Active |
| AI | Meta Advantage+ | AI ad delivery optimization | Active |
| AI | Performance Max | AI-driven cross-channel campaigns | Active |
| AI | Demand Gen | AI YouTube/Discovery campaigns | Active |
| SEO | Google Search Console | Search performance, indexing | Active |
| SEO | SEMrush | Keyword research, competitor analysis | Active |
| SEO | Google Business Profile | Local search, reviews | Active |
| SEO | myInsights Site Audit | Automated site health scans | Active |
| Reporting | Google Looker Studio | Multi-platform dashboards | Active |
| Reporting | Custom HTML Report Decks | Branded interactive reports | Active |
| Reporting | CallRail Reporting | Weekly/monthly call reports | Active |
| Development | HTML / CSS / JavaScript | Web development | Active |
| Development | React / TypeScript | Frontend applications | Active |
| Development | Tailwind CSS | UI framework | Active |
| Development | Supabase | Database, backend, auth | Active |
| Development | Vercel | Hosting, deployment | Active |
| Development | Node.js | Backend scripts, automation | Active |
| Development | REST APIs / GraphQL | Platform integrations | Active |
| Development | Git / GitHub | Version control | Active |
| Development | DNS Management | Domain config, email auth | Active |
| Development | WordPress / PHP | Previous website stack | Historical |
| Operations | Notion | Task management, project tracking | Internal |
| Operations | Slack | Communication, approvals | Internal |
| Operations | Google Drive | File storage, collaboration | Internal |
| Operations | Google Sheets | Data tracking, analysis | Internal |
| Operations | Google Docs | Documentation, briefs | Internal |
| Operations | Gmail / Google Workspace | Email, calendar, communication | Internal |
| Operations | Zoom | Client meetings | Internal |
| Operations | Loom | Video walkthroughs | Internal |
| Scheduling | Calendly | Consultation booking | Active |
| Scheduling | GHL Calendar | Team calendars, booking | Active |